By placing an order with Kailyard Creations

You are agreeing to the following Terms, Conditions and Privacy Policy

My Promise

handmade is best made

Everything on this site has been hand-crafted by me, Fiona Rust, right here on Vancouver Island, British Columbia, Canada. I take a great deal of pride in knowing that my creations are made using the highest quality materials and attention to the smallest of details.

Due to the nature of being handmade, the cards or paper-crafts you receive will be similar to but not identical to the ones you see online. That’s part of the charm, though, right?! Colours may also vary slightly between monitors/screens.

Payment Options

simple, safe & secure

All prices listed are in Canadian Dollars (CAD). I accept online payments via standard PayPal only.  No PayPal account? No worries, PayPal accepts credit cards.

Payment of your order made via PayPal is completely secure.  Payment information or card details are not retained on this site.  I am not responsible for any charges incurred by you from your Credit Card Company or bank.

When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

If you prefer not to use PayPal, I will accept an e-transfer. Please email me before placing an order.

Your Privacy

collection of personal information + order info

When you visit Kailyard Creations, certain information is collected about your device, your interaction with the Site, and information necessary to process your purchases. I am the sole Administrator of this Site and I take every safety measure, such as encryption and two factor authentication to ensure this Site remains safe and secure for myself and for my visitors.

In this Privacy Policy, any information about an identifiable individual is referred to as “Personal Information”. The list below shows the types of Personal Information we collect and why.

Disclosure for a business purpose: By default, WordPress does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. Information may be shared with our online store processor Woocommerce and newsletter service MailerLite. I am the only Administrator on this Site and will never sell or exploit any user information collected in the process of filling orders or correspondence.

During the Checkout process, the Site will keep track of: Products you’ve viewed, Location, IP address and browser type used for estimating taxes and shipping, Shipping address for showing you the shipping options available for your location before you place an order, and send you the order!

Cookies are used to keep track of cart contents while you’re browsing this Site. If you leave a comment, you may opt-in to saving your name, email address and website in cookies. This is for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit the login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, several cookies will be created to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

When you place an order, you will be asked to provide information including your name, billing address, shipping address, email address, phone number, for purposes, such as, to:
-Send you information about your account and order
-Respond to your requests, including refunds and complaints
-Set up an account for quicker checkout in future, if you choose
-Comply with any legal obligations, such as calculating taxes, if required

If you create an account, the Site will store your name, address, email and phone number, which will be used to populate the checkout for future orders. Generally stored information about you is only kept for as long as we need the information for the purposes for which we collect and use it, and are not legally required to continue to keep it.

This Site will also store comments or reviews, if you choose to leave them. Visitor comments are checked through an automated spam detection service, Akismet Anti-spam. The information collected typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself). An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service used in creating an automated profile picture. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data held about you, including any data you have provided to us. You can also request that any personal data be deleted. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Device Information: In order to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site, data that may be collected through Google Analytics includes the version of your web browser, IP address, time zone, cookie information, what pages or products you view and how you interact with the Site.

This site utilizes LiteSpeed Caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use services to process & cache your data temporarily. Please see for more details.

Personal Information: For the purpose of providing products or services to you, to fulfill my end of the contract, to process your payment information, arrange for shipping, send invoices and/or order confirmations, communicate with you, screen orders placed for potential risk or fraud, this Site may collect your name, billing address, shipping address, payment method, email address, and phone number. Note: no payment information is stored on the Site.

You can read more about how Google collects your personal information here: You can also opt out of Google Analytics here:

International Visitors

visitor gDPR rights

This is a Canadian-owned and run website following all rules and regulations therein; however, if you are visiting this Site from within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation of the EU.

This Site only requires the information that is reasonably required to enter into a contract with you. For more information about your rights as a website visitor from the EU and the GDPR, please visit the European Commission website here:

Personal Correspondence

Email Information

If you correspond with me through email, I may retain the content of your email messages together with your email addresses and our responses. I am committed to keeping your email address and personal information confidential. I do not sell, rent or lease the subscription lists to third parties and will not disclose your email address to any third party, unless required by law.

All emails sent by me will be in compliance with the Canadian Anti-Spam Legislation, including clearly stating who the email is sent from and provide clear information on how to contact the sender. You can easily remove yourself from my mailing list by clicking on the Unsubscribe link provided in the email.

still have questions or concerns about our Terms, conditions and Privacy Policy?

Feel free to contact us by emailing or send a note via snail-mail using the address below.

Fiona Rust
Letter Mail: Kailyard Creations, 496 Thetis Cres., Victoria, BC, V9C 1J3, Canada
Last Updated: March 2024

I retain copyright on all materials on this website, including photographs and images, page design, text, product names and descriptions of any of the products.  Please do not reproduce any of these in whole or in part without prior written consent.

PS: We are still working on Odin’s Privacy Policy
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